Sapele,Delta State, Nigeria
08067570091
lucia.ekwevugbe@gmail.com
Customer service representative.

Assisting customers in making detailed decisions.

Sales representative

Research and procurement of goods.

Administrative executive

Facilitated seamless communication between executives and internal/external stakeholders.

Education

(2014-2020)

Pan-Africa University

Bachelors in Business Administration.

Experiences

08/2017 - 10/2017

Sofresh neighborhood market, Lagos • Customer service representative.

1. Taking orders.
2. Responding to customers' complaints.
3. Tracking orders.
4. Assisting customers in making detailed decision

More Experiences

11/2017 - 12/2018

Ukuata Global ventures, Sapele • Sales representative.

1. Opening and closing of sales accounts.
2. Research and procurement of goods.
3. Taking inventory.
4. Sales of products.
5. Assisting customers in making detailed decisions.

02/2019- 10/2023

Vin-mena Limited, Lagos • Administrative executive.

1. Expertly managed executive calendar, coordinating schedules, meetings, appointments, and travel arrangements.
2. Prepared and edited documents, reports, and presentations using Microsoft Office Suite.
3. Maintained the highest level of confidentiality, handling sensitive information with discretion and professionalism, ensuring zero breaches.
4. Facilitated seamless communication between executives and internal/external stakeholders, responding to inquiries with a 95% first-touch resolution rate.

Interests & Skills

Languages

English

Core Skills

•Communication
•Time management
•Attention to detail
•Problem solving
•Adaptability
•Proficiency in Office Software (Microsoft Office Suite, Google Workspace, Slack)
•Proficient in project management tools (Trello,Asana, Monday.com)
•Data entry and management
•Research and email management

Interests

1. Movies
2.Reading
3.learning new things.

CERTIFICATIONS

(2024)

Vsavvy Academy

Virtual Assistant, Certificate of completion

(2024)

Coursera

Customer service fundamentals, certificate of completion

Motivated entry level administrative virtual assistant. Skilled in managing calendars and schedules, achieving 80% accuracy in data entry, and coordinating projects that reduced turnaround time by 15%. Committed to providing top-notch customer support with a 95% satisfaction rate.

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My Journey

FAQs

Yes, I accept payments via credit card and in USD. Payment is simple and secure!

I'm available for calls Monday to Friday, between [ 10 AM and 5 PM, EST]. Feel free to schedule in advance!.

To hire me for a few months, simply reach out via the contact form or email. We can discuss your project details, timeline, and terms to get started!

Yes, source files can be provided upon request. Let me know your preferred file format during the order process!




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